Open a ticket yourself, free
Tell us what's wrong, add photos of the unit and its label, and get a PDF of everything you sent. It costs nothing and you're not booking anything.
1. Describe it
What's happening, since when, and the equipment: type, brand, model and serial number.
2. Add photos
Up to 10: the label, the whole unit, anything that looks wrong.
3. Keep your PDF
You get a ticket number and a PDF. If you call us later, the number brings up everything you sent.
Open a ticket yourself
This is a free request, not a booked visit. We read every one, but we can't promise to answer or come out. If you need someone soon, book a time or call us.
The form appears here on the published page.
Need someone soon?
A free ticket isn't a booked visit. Pick a time online, or call us.